Privacy Policy

1. Who we are

This Privacy Policy explains how H E SECURES LLC, doing business as UR FINDS™ ("UR FINDS™") collects, uses and shares information when you use UFindWeBuy.com. UR FINDS™ operates from the United States (Texas).

2. Account and profile information

When you sign up we collect your email address and password (stored in hashed form by our authentication provider), or the basic profile information provided if you sign in with Google. You may add a display name, city, avatar, and whether you buy and/or sell, and notification preferences.

3. Photos and item information

We store the photos you upload and information about your items, such as title, category, condition, notes, AI identification results, estimated values and listings you generate or edit. Item photos are stored privately; they are visible to you and, for items you offer for sale, to matched buyers through time-limited links.

4. Want Lists, matches and offers

We store Want Lists you create (keywords, category, maker, price range, condition), matches suggested between Want Lists and items, offers and counteroffers, messages included with offers, delivery preferences, and a timestamped history of each offer.

5. Transaction and payment information

For each sale we record the amount, platform fee, seller proceeds, currency, payment status and Stripe reference IDs. Card details are entered on Stripe's checkout page and are provided to Stripe, not collected by UR FINDS™. Seller identity, tax and bank information for payouts is provided directly to Stripe during Stripe onboarding; we receive only the status of the seller's Stripe account (for example, whether payouts are enabled and whether information is still required).

6. Communications and notifications

We send account emails such as sign-up confirmation and password reset, and show in-app notifications about matches, offers and sales. If you send us feedback, we store what you write along with the page, app version and your browser's user-agent.

7. Usage, security logs and cookies

We record basic operational usage events (such as pages visited and journey steps completed) linked to your account. Hosting and database providers keep technical and security logs such as IP addresses, request times and errors. We use cookies or local storage for sessions and preferences, including whether you have seen the welcome guide. These necessary operational, security and session technologies are not advertising trackers.

UR FINDS™ does not currently use third-party advertising trackers for advertising purposes. If third-party advertising or tracking technology is introduced later, this Privacy Policy must be updated as appropriate before or when that processing begins. This is not a promise that analytics or advertising technology will never be added.

8. AI processing

To identify items, estimate values and draft listings, your photos and item details are sent to third-party AI model providers through our hosting platform. These providers process the content to return results to us.

9. How we use information

We use information to provide and secure the Service; identify and value items; suggest matches; process offers, payments and payouts; send notifications; prevent fraud and abuse; respond to support requests and feedback; improve the Service; and comply with law.

10. How information is shared

We share information with providers operating the Service, including Stripe, cloud hosting, database and email providers, and AI model providers. Stripe's own terms and privacy practices may apply to its services. Matched buyers can see authorized item photos and details; buyer identity remains protected before Sale Agreed.

For completion of a transaction, UR FINDS™ may make available only the minimum information reasonably necessary. Default permitted information is display name and city; a user's email address is not automatically exposed to the other party. Users may voluntarily exchange additional information when necessary to complete a legitimate transaction. Existing privacy and anonymity protections remain applicable where further disclosure is unnecessary.

We may disclose information as required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information.

11. Security

We use access controls that restrict each user to their own data, private photo storage, encrypted connections, and signed payment notifications. No system is completely secure, and we cannot guarantee absolute security.

12. Retention and account deletion

We retain account and ordinary item information while your account is active.

You can request deletion of your account from Account settings in the app. Requests are reviewed and processed manually by an authorized UR FINDS™ administrator; deletion is not immediate or automatic. Our standard target is to complete processing within 30 days of a valid request, subject to the legitimate exceptions below, and outstanding purchases, disputes or legal obligations may delay certain steps.

When a request is processed, eligible personal information, uploaded photos and ordinary marketplace records (such as items, identifications, valuations, listings, Want Lists and notifications) are deleted or de-identified. If you have no payment history, your sign-in account is deleted. If you have payment history, your sign-in is disabled and your profile and email are de-identified instead.

Records needed for payment, tax, accounting, dispute, fraud-prevention, security or other legal purposes may be retained, in de-identified form where feasible, for up to 7 years or longer where legally required.

We do not currently send an automatic email when deletion is complete. You may contact ufindwebuy@gmail.com about the status of your request. Professional legal review required: retention, deletion, lawful exceptions and privacy rights.

13. Your choices and requests

You can update profile and notification settings, request account deletion from Account settings, and request access to, correction of, or deletion of your information at ufindwebuy@gmail.com. We verify requests and respond as required by applicable law, including the Texas Data Privacy and Security Act where it applies. Removing a single photo or item from view is not the same as an account deletion request.

14. Children's privacy

Users must be at least 18 years old. The Service is not intended for anyone under 18 and there is no parental-consent path. If you believe someone under 18 has provided personal information, contact ufindwebuy@gmail.com so we can investigate and handle the information as required by law.

15. Changes to this policy

We may update this policy and will post the updated version with a new effective date, and provide notice of material changes.

16. Contact and effective date

Questions about this policy can be sent to ufindwebuy@gmail.com or by mail to H E SECURES LLC, doing business as UR FINDS™, 11536 Clover Knoll Dr, Frisco, TX 75035.

Effective Date: Pending Final Publication. This draft is not in effect and does not require user acceptance.